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A team member will call you to confirm your request. We usually ring during opening hours (Mon-Fri 8am to 6pm, Sat 9am-1pm). If you contact us out of hours, we’ll call after 10:00am the next working day.

On the call we’ll ask whether it’s a new installation, a repair, new building, or a full replacement, plus your address and a few details about access, approximate size, type of job.

We’ll also discuss timings and whether a quick site visit is needed so we can recommend the best option and book the next step.